The position is full-time, Monday through Friday. Candidates must be able to work from BHG corporate office and restaurants in Lexington, KY. Occasional travel required.  

Role 

The Marketing Coordinator will work on various marketing projects related to all BHG brands.  While several tasks fall under this role, the following are vital in the success of this position. 

Assist with projects, campaigns, events and promotions from start to finish. 

Marketing Coordinator will assist with projects, campaigns, events, and promotions. Many projects/campaigns include several elements and run simultaneously, making time management and multitasking important assets. The Marketing Coordinator is responsible for the administrative tasks of the marketing department.          

Serve as a liaison between BHG and team members, vendors, professional partners, investors, community members and guests. 

Marketing Coordinator will communicate between marketing team and team members/ store managers (in-store promotions/campaigns), vendors (orders/account management), professional partners (partnerships/media), investors (correspondence, presentations), members of community (hospitality/ charity) and guests (email/ correspondence).  

Display strong written and oral communication skills 

Marketing Coordinator will assist in written projects as it relates to marketing and guest relations.  Many days are filled with writing, proofing, editing, and responding to guests.  Use of proper spelling, grammar, and punctuation are necessary.   

Assist in digital, social and email marketing efforts. 

Marketing Coordinator will assist with digital/online presence, social media accounts, email marketing and tv displays.   

Manage ordering for marketing supplies 

Marketing Coordinator will obtain quotes, order, track, and record all supplies needed for marketing including but not limited to menus, signage, business cards, promotional products.  

Perform independently; Self-sufficient 

Marketing Coordinator should be a self-starter and work independently.  In addition, candidate should exude self-confidence and motivation to succeed in every aspect.  

Education and Experience 

• Bachelor's Degree in Marketing, Business, Communications or related field Preferred 

• Relevant work experience in marketing, communications, project management Preferred 

• Strong written and oral communications skills  

• Ability to multi-task and adapt to fast paced environment  

• Ability to be creative and think outside the box 

• Ability to organize multiple projects while working with cross-functional teams 

• Ability to prioritize projects and meet time-sensitive deadlines 

• Professional, positive, and outgoing personality  

• Passion for food and hospitality and desire to grow within the BHG family  

Our team works hard and plays harder!   

Work alongside a talented team in a positive, fun atmosphere where team members are like family and the energy is unmatched.  The benefits and delicious food are a bonus! 

Benefits and Added Perks 

Competitive Salary, based on experience 

Health, Dental and Vision Insurance 

Retirement Plan 

Vacation/ Sick Time  

BHG Food Allowance  

Annual performance review 

Tenure recognition/ rewards 

Continuing Education Opportunities 

Weekly team lunch 

Monthly team celebration 

Competencies: Individual should perform job successfully and demonstrate the following competencies: 

1. Hospitality: Provides 100% Guest Satisfaction, 100% of the time.  Assists in managing difficult or emotional guest situations, if needed; Responds promptly to the needs of guests, team members, investors, professional partners. Solicits guest feedback to improve service. Responds to requests for service and assistance. Meets commitments. 

2.Teamwork: Provides hospitality, gives, and welcomes feedback, contributes to building a positive team spirit, puts success of team above own interests, supports everyone’s efforts to succeed, exhibits objectivity and openness to others’ views. 

3. Problem Solving: Identifies and resolves problems in a timely manner, develops alternative solutions, works well in group problem solving situations, uses reason even when dealing with emotional topics. 

4. Technical Skills: Assesses own strengths and weaknesses, participates in training and development opportunities, strives to continuously build knowledge and skill, shares expertise with others. 

5. Communications: Speaks clearly and persuasively in positive or negative situations, listens and receives clarification, responds well to questions, demonstrates group presentation skills, participates in meetings, writes clearly and informatively, able to read and interpret written information. 

6. Leadership: Exhibits confidence in self and others, inspires and motivates others to perform well, effectively influences actions and opinions of others, accepts feedback from others, gives appropriate recognition to others, displays passion and optimism, inspires respect and trust, provides vision and inspiration to peers and subordinates, contributes to building a positive team spirit, able to build morale, displays willingness to make decisions, exhibits sound an accurate judgment, supports and explains reasoning for decisions, includes appropriate people in decision-making process, making timely decisions. 

7. Leading People: Includes staff in planning, decision-making and facilitating, takes responsibility for subordinates’ actions, makes self-available to staff, provides regular performance feedback, improves processes, products and services, delegates work assignments, matches the responsibility to the person, gives authority to work independently, sets expectations and monitors delegated activities, provides recognition for results, prioritizes and plans work activities, uses time efficiently, plans for additional resources, sets goals and objectives, organizes or schedules other people and their tasks, develops realistic action plans. 

8. Business Acumen: Understands business implications and decisions, displays orientation to profitability, demonstrates knowledge of market and competition, aligns work with strategic goals, works within approved budget, develops, and implements cost saving measures, contributes to profits and revenue, conserves organizational resources. 

9. Organizational Support: Follows policies and procedures, completes administrative tasks correctly and on time, support organization’s goals and values.  

10. Professionalism: Approaches others in a tactful manner, reacts well under pressure, treats others with respect and consideration regardless of their status or position, accepts responsibility for own actions, follows through on commitments, focuses on solving conflict, not blaming, maintains confidentiality, keeps emotions under control, remains open to others’ ideas, keeps commitments, works with integrity and ethically, upholds organizational values, adapts to changes in the work environment, manages competing demands, changes approaches or demands, changes approach or method to best fit the situation, able to deal with frequent change, delays, or unexpected events, follows instructions and responds to management direction, takes responsibility for own actions, completes tasks on time or notifies appropriate person with an alternate plan. 

11. Quality: Demonstrates accuracy and thoroughness, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality. 

12. Quantity: Meets productivity standards, completes work in a timely manner, strives to increase productivity, works efficiently. 

13. Safety and Security: Observes safety and security procedures, determines appropriate action beyond guidelines, reports potentially unsafe conditions, uses equipment and materials properly. 

14. Initiative: Volunteers readily, undertakes self-development activities, seeks increased responsibilities, takes independent action and calculated risks, looks for and takes advantage of opportunities, asks for and offers help when needed, sets and achieves challenging goals, demonstrates persistence and overcomes obstacles, measures self against standards of excellence, takes calculated risks to accomplish goals, continually works to improve supervisory skills. 

15. Diversity: Demonstrates knowledge of EEO policy, shows respect and sensitivity for cultural differences, educate others on the value of diversity, promotes a harassment-free environment, builds a diverse workforce.